1. Cabin Classes
Economy Class cabins contain seats with a pitch of 32 to 33 inches and adjustable footrests. Passengers on overnight or long haul flights are provided amenity kits containing toothbrush sets and socks. The in-flight menu includes hot and cold meals, salads, bread and beverages such as wine and Champagne. Ice-cream is served on selected flights. Some flights offer personal screens featuring close to 500 entertainment options including movies, TV shows and games.
Business Class cabins contain angled seats or flat beds with a pitch of 58 to 60 inches, depending on the aircraft. Cabins also contain in-seat power supply, personal storage and personal screens. Passengers on flights more than 2 hours are provided socks, eyeshades and custom toiletries. The in-flight menu includes a choice of main course, salads, bread, desserts and beverages such as wine and Champagne. Ice-cream is served on selected flights. China Eastern Airlines has MUcinema, MUcdplayer, MUTVstation and MUshow entertainment systems offering 30 films in up to eight languages, 30 TV programmes, 17 music magazines from around the world, 170 CDs, 23 radio programmes and a selection of audio books.
First Class cabins contain leather flat beds with a pitch of 80 inches, in-seat power supply, massage functions and personal screens. Passengers are provided with a turn down service including bed linens and duvet as well as sleepwear, masks and socks. The in-flight menu includes a choice of main course, salads, bread, desserts and beverages including wines and Champagne. Ice-cream is served on selected flights. China Eastern Airlines has MUcinema, MUcdplayer, MUTVstation and MUshow entertainment systems offering 30 films in up to eight languages, 30 TV programmes, 17 music magazines from around the world, 170 CDs, 23 radio programmes and a selection of audio books
2. Baggage Allowance
Every passenger is only allowed to carry one piece of non-check-in baggage with a weight limit of 5kg and a volume limit of 20x40x55cm.
Every piece of check-in baggage cannot exceed 32kg and must have a volume under 40x60x100cm
For national transportation
, the free baggage allowance of passengers (including consignment baggage and non-consignment baggage) is: 40kg for first-class passengers, 30kg for business class passengers and 20kg for economy class passengers. There is no free baggage allowance for infants who pay for tickets at 10% of an adult price.
For national and regional transportation
applicable to weight free baggage allowance, the free baggage allowance of passengers is: 40kg for first-class passengers, 30kg for business class passengers, 20kg for economy class passengers and 10kg for infants who pay for tickets at 10% of an adult price. For national transportation
applicable to free pieces of baggage allowance, first-class passengers and business class passengers may carry two pieces of baggage free of charge, where every piece of baggage should not exceed 32kg. The sum of the three edges of every piece of baggage should not exceed158cm. Economy class passengers traveling on the China-America route and China-Canada route can carry two pieces of baggage free of charge, where every piece of baggage should not exceed 23kg; the sum of the three edges of every piece of baggage should not exceed158cm, and the total sum of the three edges of two pieces should not exceed 273cm. Infant with 10% price tickets may carry one piece of baggage free of charge, where the sum of the three edges should not exceed 115cm. In addition, one totally-folded or portable infant trolley may be carried free of charge.
Effective on 10 January 2012 (ticket issue date), China Eastern would impose new check-in baggage standard on Europe, Australia and Japan routes with details as shown below (Piece System):
Unoccupied seat Infantsmay entitle 1 PCof check-in baggage with same weight as adult companion while size limit (dimensions total) is restricted under 115cm.In addition, 1 pc of foldable baby trolley is allowed.
Gold / Siver Card Members of Eastern Miles
Extra 1 PC of free check-in baggage with weight not more than 32KG for Eastern Miles Gold Card Members while 23KG for Silver Card Members.
Elite Plus / Elite Members of SkyTeam
Extra 1 PC of free check-in baggage with weight not more than 23KG for both Elite Plus and Elite Members.
The Online Check-in service is for China Eastern Airlines operating flights departing from Hong Kong only.
Check in – Airport Kiosk
It’s available from some cities for Self-service System Boarding
4.Frequent Flyer Program
Welcome to Eastern Miles, our wonderful Frequent Flyer Program, and we will provide you with unprecedented travel awards.
You can earn Eastern Miles mileage easily through daily activities, such as taking flights, lodging at a hotel, consumption with credit card , or dining in a restaurant. The mileage will be credited into a personal account specially opened for you by the Club. With the account, you can enjoy various services offered by Eastern Miles instantly.
You can use the accumulated points to redeem award tickets, class upgrades and other gifts. We are expecting to provide you with the best service and travel experience, and enable you to earn more additional mileage awards while enjoying comfortable travel.
As the newest member of the SkyTeam, The Sky Pearl Club allows its Club members earn FFP mileage not only flying China Eastern domestic segments but on flights of other SkyTeam member airlines within the SkyTeam global network.